Contact

How Can We Help Today?

Whether you need guidance choosing the perfect golf simulator, pool table, or home theater setup, our team is ready to help.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@boldvisionhome.com
Response within 24 hours
Phone
716-715-8830
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days after that. Because many of our products, like golf simulators and pool tables, are large and require careful packaging, shipping timelines may vary slightly depending on the item and your location.

How can I track my order?

Once your order ships, you will receive a confirmation email with tracking details so you can follow your delivery every step of the way. If you have questions about your shipment status, feel free to contact us by email or phone and we will look into it for you.

What is your return policy?

We offer 30-Day Returns on eligible items. Because our products range from arcade machines to home theater projectors, return details can vary by item. Please review our Return Policy page for complete information, or contact us and we will walk you through the process.

Can I exchange a product for a different model?

We understand that choosing the right entertainment centerpiece matters. Please refer to our Return Policy for full details on eligibility.

How do I know which golf simulator or pool table is right for my space?

Room dimensions, ceiling height, and intended use all play a role in selecting the right product. Send us your space measurements and goals, and our team can help you narrow down the best options for your entertainment room.

Do your arcade machines and game tables come with everything needed to get started?

Our products ship with the components described in each product listing. We recommend reviewing the product description and specifications carefully before purchasing. If anything is unclear, contact us and we will clarify exactly what is included.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Golf Simulators
Pool Tables and Game Tables
Home Theater and Projectors
Arcade Machines
Shipping and Orders
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Support

Owned and operated by Bold Vision Home, our team responds to every inquiry within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Free shipping on most orders within the Continental U.S., with careful handling for large entertainment products.

30-Day Returns

Shop with confidence knowing eligible items can be returned within 30 days per our Return Policy.